Privacy notice

What personal data we ask for, why, and how to change your mind. You can read this before you agree to anything.

Version 2026-10-12c

Who is asking

Kothari Properties, a sole proprietorship of Sunny Kothari, a MahaRERA-registered real estate agent in Mumbai. We decide how this data is used.

What we ask for

Each item is used only for the purpose next to it. Nothing optional is used until you agree.

Data
Your name, mobile number, email (optional), the kind of enquiry, the area or project, your message, and the site or campaign link that brought you to us, if any (enquiry form)
Why we use it
To reply to your enquiry and give the advice you asked for
What it lets us do
Call you, email you or send you WhatsApp messages about this enquiry (a confirmation with your reference, then our reply). Without it we cannot reply.
Data
How and when you would like us to reply (WhatsApp, a call or email; a time of day) and your time zone, read from your browser (enquiry form)
Why we use it
To reply the way and at the time that suits you
What it lets us do
Reach you at a sensible hour where you live
Data
The optional answers you choose to give: budget, home size, areas, the country you live in and your citizenship (buyers); your society’s name, size and stage (redevelopment); the land’s area, place, title and price (land); your company (partners)
Why we use it
To understand what you need before we reply
What it lets us do
Come to the first conversation prepared. Leave any of them blank and we still reply.
Data
A one-time code to your mobile number, on WhatsApp (sent through Meta) or, if that does not work, by SMS (sent by Google Firebase)
Why we use it
To confirm the number is yours
What it lets us do
Keep out fake enquiries in your name. If no code reaches you, you can still send the enquiry with your email; we then check the number when we reply.
Data
Your choice to get project updates and the Market Note on WhatsApp (an optional, unticked box on the enquiry form), with your mobile number
Why we use it
To send you project updates and the monthly Market Note on WhatsApp, at most twice a month
What it lets us do
Tell you about new projects and the market. Only if you tick the box; your enquiry is answered either way.
Data
Your email address (the newsletter form, or an optional, unticked box on the enquiry form)
Why we use it
To send “Notes from the market” after you confirm by email
What it lets us do
Send you the newsletter until you unsubscribe. Nothing is sent until you click the link we email you.
Data
If you came through a client’s referral link: which client referred you (recorded with your enquiry). A visit through such a link is counted per day with nothing about you
Why we use it
To know whom to thank for the introduction
What it lets us do
Thank the client who referred you. We do not share the details of your enquiry with them.
Data
Your agreement to be asked for a Google review (recorded by us when you tell us, after a visit or at possession), with your name, email and mobile number
Why we use it
To ask you once for a Google review
What it lets us do
Send you one request by email (and on WhatsApp only if you get our updates there). Only if you agreed; nothing is offered for a review.
Data
Your name, mobile number, email (optional), what you ask for and what you write, and your visitor number if you allowed Analytics (privacy request form)
Why we use it
To answer your request about your data
What it lets us do
Find what we hold about you and answer within 90 days. The code to your mobile shows the request is yours.
Data
A visitor number in a cookie (kp_vid) and your IP address (only if you allow Analytics)
Why we use it
To count visitors honestly and keep out fake traffic
What it lets us do
Know which pages help people and how many come back. The IP is kept 30 days in full, then only its network.
Data
Google Ads cookies and the ad click reference (only if you allow Advertising)
Why we use it
To see which of our ads led to an enquiry
What it lets us do
Spend less on ads that do not help. No ad personalisation.
Data
Your cookie choice and a random consent ID
Why we use it
To remember and prove what you chose
What it lets us do
Respect your choice on every page

If you do not agree

You can still read the whole website. We then count only page views with nothing that identifies you or your device: the page, the site that sent you, your country and the type of device. We do not read or keep your IP address for this.

Where it is kept

On our server in India. Some providers work from other countries for their part of the job (Cloudflare worldwide, Google and Meta’s WhatsApp in the USA). Transfers abroad go only to countries the Government of India has not restricted.

Changing your mind

Cookies: open Cookie settings at the foot of any page and switch them off. It takes one click, as giving it did.
Analytics: collection stops at once, the cookie is deleted, and the visitor number and IP are removed from your visits at once (within 30 days at the latest).
Newsletter: use the unsubscribe link in any email.
WhatsApp: reply STOP to any of our WhatsApp messages. We confirm it and send no more.
Project updates on WhatsApp: tap Unsubscribe in any of them and they stop; replies about your enquiry still come. Replying STOP stops all our WhatsApp messages. Writing to us works too.
Review request: tell us and we will not ask.
Enquiry: write to us and we stop using your details and erase them, unless the law requires us to keep them.

Your rights

You may ask us at any time to:

Give you a summary of the personal data we hold about you and how we use it
Correct, complete or update it
Erase it
Resolve a grievance about how we handled it
Let someone you nominate exercise these rights if you die or cannot act

Write to our Grievance Officer:

Sunny Kothari, Grievance Officer
Kothari Properties, 1005, 10th Floor, Royale Heritage Building, Behind Rustomjee Elements, D.N. Nagar, Andheri (West), Mumbai 400 053, Maharashtra, India
hello@kothari.properties

Or use our privacy request form. A code to your mobile shows the request is yours. Privacy request form

We reply as soon as we can, and within 90 days at the latest.

If you are not satisfied

You may complain to the Data Protection Board of India after you have raised the grievance with us.

Languages

This notice is in English, Hindi and Marathi. Write to us for it in any other language of the Eighth Schedule to the Constitution of India.